UI
Unemployment Office Locations

Massachusetts Unemployment Offices

Massachusetts's 26 unemployment and career center offices cover 25 cities and towns, anchored by Boston's biotech, higher-education, and tech economy, with a noticeably different, more manufacturing-dependent job market in some of the older mill towns further from the city. Find your city in the list below.

How to File for Unemployment in Massachusetts

Step-by-step filing instructions and what you'll need to apply.

Check Your Unemployment Claim Status in Massachusetts

See what your claim status means and how to check it online or by phone.

Massachusetts Unemployment Offices by City

Cities with one office show its address and hours directly below. Cities with more show a link to see every office.

Boston

2 locations

See all 2 offices →
OSC

CareerWorks

Career Center

34 School Street

Brockton, MA 02301

☎ 508-513-3400

Fax: 508-513-3450

Monday-Friday 8:30am - 4:30pm

View Services (3)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim
OSC

Career Source Cambridge

Career Center

186 Alewife Brook Parkway Suite 310

Cambridge, MA 02138

☎ 617-661-7867

TTY: 800-439-2370

Fax: 617-661-7571

Mon - Fri 8:30am-4:30pm

View Services (10)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance Online ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help
OSC

Fall River Career Center

Career Center

446 North Main Street

Fall River, MA 02720

☎ 508-730-5000

Fax: 508-646-0431

Monday to Friday, 8:30am to 5:00pm

View Services (10)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help ✓ Post Your Resume
OSC

Framingham American Job Center

Career Center

1671 Worcester Rd Ste. 205

Framingham, MA 01701

☎ 508-861-7993

Fax: 508-309-6598

Mon - Thurs 8:45am - 4:30pm; Fri 9:45am - 4:30pm

View full details →
AFF

North Shore Career Center of Gloucester

Affiliate Office

5 Pleasant Street

Gloucester, MA 01930

☎ 978-283-4772

Fax: 978-283-4773

Mon-Thur, 8:30am-5.00pm, closed from 12noon-1pm) Closed Friday

View full details →
OSC

Franklin Hampshire Career Center

Career Center

One Arch Place

Greenfield, MA 01301

☎ 413-774-4361

TTY: 413-772-2174

Fax: 413-774-2954

Mon - Thurs, 8:30am - 4:30pm; Fri, 9:30am - 4:30 pm

View full details →
OSC

ValleyWorks Career Center Northern Essex Community College Haverhill

Career Center

100 Elliott Street Room SC118

Haverhill, MA 01830

☎ 978-241-4730

Fax: 978-241-4739

8am-4:30pm Mon, Tu, Th & Fri; 2nd & 4th Wed 10am-4:30pm

View Services (2)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance from Staff
OSC

CareerPoint

Career Center

850 High Street

Holyoke, MA 01040

☎ 413-532-4900

TTY: 413-535-3098

Fax: 413-532-0737

Mon 9am-5pm, Tue 9am-7pm, Wed 9-5pm, Thur 10-5pm, Fri 9-5pm

View Services (10)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance Online ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help
OSC

Career Opportunities Hyannis

Career Center

372 North Street

Hyannis, MA 02601

☎ 508-771-5627 or 508-790-0400

TTY: 508-862-6102

Fax: 508-862-6101

Monday-Friday, 8:00am to 4:00pm

View Services (11)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance Online ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help ✓ Post Your Resume
OSC

ValleyWorks Career Center Lawrence

Career Center

255 Essex Street

Lawrence, MA 01840

☎ 978-722-7002

Fax: 978-725-4761

8:00-4:30 Monday - Thursday; Friday 8:00- 2:00

View full details →
OSC

North Central Career Center

Career Center

100 Erdman Way

Leominster, MA 01453

☎ 978-534-1481

TTY: 978-534-1657

Fax: 978-534-1375

Mon, Tues, Wed, & Thurs, 8:00 am - 4:00 pm; Fri 9:00 am - 4:00 pm

View full details →
OSC

Career Center of Lowell

Career Center

107 Merrimack Street

Lowell, MA 01852

☎ 978-458-2503

TTY: 978-805-4915

Fax: 978-459-2111

Mon, Wed, Thur 8:30am - 4:30pm, Tues 8:30am-8pm; Friday 8:30am-12:00pm

View full details →
OSC

Greater New Bedford Career Center

Career Center

618 Acushnet Avenue

New Bedford, MA 02740

☎ 508-990-4000

Fax: 508-990-4080

Monday-Thursday 8:30am-4:30pm., Friday 9:30am-4:30pm

View full details →
OSC

BerkshireWorks Pittsfield

Career Center

160 North Street

Pittsfield, MA 01201

☎ 413-499-2220

TTY: 413-499-7036

Fax: 413-447-7350

Monday through Thursday, 8:00am - 4:00pm, Friday 9:00am - 4:00pm

View full details →
OSC

Plymouth Career Center

Career Center

36 Cordage Park Circle Suite 200

Plymouth, MA 02360

☎ 508-732-5300

TTY: 508-732-5300

Fax: 508-747-0631

Mon, Tues, Thurs & Friday, 8:30 am - 4:30 pm, Wed 9:30 a.m.- 4:30 p.m.

View full details →
OSC

South Shore Career Centers Quincy

Career Center

1515 Hancock Street Suite 101

Quincy, MA 02169

☎ 617-745-4000

TTY: 617-745-4038

Fax: 617-745-4049

Mon, Wed, Thurs and Fri, 8:30am - 4:30pm, Tues 9:30am - 4:30pm

View full details →
OSC

North Shore Career Center of Salem

Career Center

70 Washington Street 1st Floor

Salem, MA 01970

☎ 781-691-7400

Fax: 617-727-5989

Mon - Wed 8:30am - 5pm, Thur 8:30am - 7pm; Fri 9:30am - 5pm

View full details →
OSC

Workforce Central Career Center

Career Center

5 Optical Drive Suite 200

Southbridge, MA 01550

☎ 508-765-6430

TTY: 508-765-6437

Fax: 508-765-6442

Mon - Thurs 8:45am - 4:30pm; Fri 9:30am - 4:30pm

View full details →
OSC

FutureWorks Career Center

Career Center

One Federal Street, Bldg 103-3 STCC Technology Park

Springfield, MA 01105

☎ 413-858-2800

TTY: 413-858-2800

Fax: 413-858-2810

Mon, Tues & Fri 8:30am-4:30pm; Wed 8:30am-7pm; Thurs 8:30am-3pm

View full details →
OSC

Taunton Career Center

Career Center

72 School Street

Taunton, MA 02780

☎ 508-977-1400

Fax: 508-824-1303

Monday to Friday 8:30am to 5:00pm

View Services (10)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help ✓ Post Your Resume
OSC

The Career Place

Career Center

100 TradeCenter Suite G-100

Woburn, MA 01801

☎ 781-932-5500

Fax: 781-932-5566

Mon, Wed, Th, & Friday, 8:30 a.m.- 5:00 p.m. Tues, 8:30 a.m.-6:30 p.m.

View full details →
OSC

Workforce Central Career Center Worcester

Career Center

340 Main Street Suite 400

Worcester, MA 01608

☎ 508-799-1600

Fax: 508-799-1628

Mon-Thurs 8:45am - 4:30pm; Fri. 9:30 am - 4:30 pm

View full details →

Helpful Guides

How Unemployment Benefits Work

A plain-English overview of how the joint federal-state unemployment insurance system works, from filing your first claim to your last payment.

What to Do After Losing Your Job: A Step-by-Step Checklist

The first two weeks after a layoff matter most. Here is the order to tackle unemployment benefits, health insurance, and your budget.