Massachusetts Unemployment Offices

Department of Unemployment Assistance Verified against official source Updated July 2026

Massachusetts's 26 unemployment and career center offices cover 25 cities and towns, anchored by Boston's biotech, higher-education, and tech economy, with a noticeably different, more manufacturing-dependent job market in some of the older mill towns further from the city. Find your city in the list below.

This site is an independent, non-government unemployment directory and isn't affiliated with, endorsed by, or operated by the U.S. Department of Labor, any state workforce agency, or other official entity. Always verify details directly with the official agency before visiting or applying.

Filing agency

Department of Unemployment Assistance

Statewide

26 offices

Covered

25 cities

Massachusetts Unemployment Offices by City

Cities with one office show its address and hours directly below. Cities with more show a link to see every office.

Boston Career Link

Career Center

1010 Harrison Avenue

Boston, MA 02119

617-541-1400

TTY: 617-867-4687

Fax: 617-427-8657

Mon, Thur & Fri 9am-5pm; Tue 9am-7pm; Wed 9am-2:30pm

CareerSolution

Career Center

75 Federal Street 3rd Floor

Boston, MA 02110

617-399-3300

TTY: 617-428-0390

Fax: 617-451-9973

Mon, Tue, Fri 9am-5pm; Wed 9am-7pm; Thurs 10am-5pm

CareerWorks

Career Center

34 School Street

Brockton, MA 02301

508-513-3400

Fax: 508-513-3450

Monday-Friday 8:30am - 4:30pm

View Services (3)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim

Career Source Cambridge

Career Center

186 Alewife Brook Parkway Suite 310

Cambridge, MA 02138

617-661-7867

TTY: 800-439-2370

Fax: 617-661-7571

Mon - Fri 8:30am-4:30pm

View Services (10)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance Online ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help

Career Source Chelsea Satellite

Affiliate Office

4 Gerrish Ave

Chelsea, MA 02150

617-884-4333

Fax: 617-884-4339

Monday - Friday, 8:30 am - 4:30 pm

Variety of services for job seekers and employers. A Veterans representative is available at this location.

View Services (7)
✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help

Fall River Career Center

Career Center

446 North Main Street

Fall River, MA 02720

508-730-5000

Fax: 508-646-0431

Monday to Friday, 8:30am to 5:00pm

View Services (10)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help ✓ Post Your Resume

Framingham American Job Center

Career Center

1671 Worcester Rd Ste. 205

Framingham, MA 01701

508-861-7993

Fax: 508-309-6598

Mon - Thurs 8:45am - 4:30pm; Fri 9:45am - 4:30pm

North Shore Career Center of Gloucester

Affiliate Office

5 Pleasant Street

Gloucester, MA 01930

978-283-4772

Fax: 978-283-4773

Mon-Thur, 8:30am-5.00pm, closed from 12noon-1pm) Closed Friday

Franklin Hampshire Career Center

Career Center

One Arch Place

Greenfield, MA 01301

413-774-4361

TTY: 413-772-2174

Fax: 413-774-2954

Mon - Thurs, 8:30am - 4:30pm; Fri, 9:30am - 4:30 pm

ValleyWorks Career Center Northern Essex Community College Haverhill

Career Center

100 Elliott Street Room SC118

Haverhill, MA 01830

978-241-4730

Fax: 978-241-4739

8am-4:30pm Mon, Tu, Th & Fri; 2nd & 4th Wed 10am-4:30pm

View Services (2)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance from Staff

CareerPoint

Career Center

850 High Street

Holyoke, MA 01040

413-532-4900

TTY: 413-535-3098

Fax: 413-532-0737

Mon 9am-5pm, Tue 9am-7pm, Wed 9-5pm, Thur 10-5pm, Fri 9-5pm

View Services (10)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance Online ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help

Career Opportunities Hyannis

Career Center

372 North Street

Hyannis, MA 02601

508-771-5627 or 508-790-0400

TTY: 508-862-6102

Fax: 508-862-6101

Monday-Friday, 8:00am to 4:00pm

View Services (11)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance Online ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help ✓ Post Your Resume

ValleyWorks Career Center Lawrence

Career Center

255 Essex Street

Lawrence, MA 01840

978-722-7002

Fax: 978-725-4761

8:00-4:30 Monday - Thursday; Friday 8:00- 2:00

North Central Career Center

Career Center

100 Erdman Way

Leominster, MA 01453

978-534-1481

TTY: 978-534-1657

Fax: 978-534-1375

Mon, Tues, Wed, & Thurs, 8:00 am - 4:00 pm; Fri 9:00 am - 4:00 pm

Career Center of Lowell

Career Center

107 Merrimack Street

Lowell, MA 01852

978-458-2503

TTY: 978-805-4915

Fax: 978-459-2111

Mon, Wed, Thur 8:30am - 4:30pm, Tues 8:30am-8pm; Friday 8:30am-12:00pm

Greater New Bedford Career Center

Career Center

618 Acushnet Avenue

New Bedford, MA 02740

508-990-4000

Fax: 508-990-4080

Monday-Thursday 8:30am-4:30pm., Friday 9:30am-4:30pm

BerkshireWorks Pittsfield

Career Center

160 North Street

Pittsfield, MA 01201

413-499-2220

TTY: 413-499-7036

Fax: 413-447-7350

Monday through Thursday, 8:00am - 4:00pm, Friday 9:00am - 4:00pm

Plymouth Career Center

Career Center

36 Cordage Park Circle Suite 200

Plymouth, MA 02360

508-732-5300

TTY: 508-732-5300

Fax: 508-747-0631

Mon, Tues, Thurs & Friday, 8:30 am - 4:30 pm, Wed 9:30 a.m.- 4:30 p.m.

South Shore Career Centers Quincy

Career Center

1515 Hancock Street Suite 101

Quincy, MA 02169

617-745-4000

TTY: 617-745-4038

Fax: 617-745-4049

Mon, Wed, Thurs and Fri, 8:30am - 4:30pm, Tues 9:30am - 4:30pm

North Shore Career Center of Salem

Career Center

70 Washington Street 1st Floor

Salem, MA 01970

781-691-7400

Fax: 617-727-5989

Mon - Wed 8:30am - 5pm, Thur 8:30am - 7pm; Fri 9:30am - 5pm

Workforce Central Career Center

Career Center

5 Optical Drive Suite 200

Southbridge, MA 01550

508-765-6430

TTY: 508-765-6437

Fax: 508-765-6442

Mon - Thurs 8:45am - 4:30pm; Fri 9:30am - 4:30pm

FutureWorks Career Center

Career Center

One Federal Street, Bldg 103-3 STCC Technology Park

Springfield, MA 01105

413-858-2800

TTY: 413-858-2800

Fax: 413-858-2810

Mon, Tues & Fri 8:30am-4:30pm; Wed 8:30am-7pm; Thurs 8:30am-3pm

Taunton Career Center

Career Center

72 School Street

Taunton, MA 02780

508-977-1400

Fax: 508-824-1303

Monday to Friday 8:30am to 5:00pm

View Services (10)
✓ UI Filing Assistance by Phone ✓ UI Filing Assistance from Staff ✓ File Unemployment Insurance Claim ✓ Start Your Own Business Guidance ✓ Improve Job Skills ✓ Job Skills Training ✓ Interview Preparation ✓ Job Openings ✓ Resume Help ✓ Post Your Resume

The Career Place

Career Center

100 TradeCenter Suite G-100

Woburn, MA 01801

781-932-5500

Fax: 781-932-5566

Mon, Wed, Th, & Friday, 8:30 a.m.- 5:00 p.m. Tues, 8:30 a.m.-6:30 p.m.

Workforce Central Career Center Worcester

Career Center

340 Main Street Suite 400

Worcester, MA 01608

508-799-1600

Fax: 508-799-1628

Mon-Thurs 8:45am - 4:30pm; Fri. 9:30 am - 4:30 pm

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