UI
Unemployment Office Locations

How to File for Unemployment in Hawaii

Hawaii's Unemployment Insurance Division files everything through the huiclaims.hawaii.gov portal and only accepts applications during specific posted windows each day, not around the clock — and its statewide call center offers help in nine languages, including Ilocano and Cantonese, reflecting the islands' workforce.

Updated July 2026

What You'll Need

✓ Social Security number ✓ Bank account and routing number ✓ Employer name, address and phone number for the last 18 months ✓ Dates of employment and reason for separation ✓ Alien registration number, I-94, or passport number if not a U.S. citizen
  1. 1

    Create your huiclaims.hawaii.gov account

    Register with your email address; a temporary password will be emailed to you a few minutes later so you can set a permanent one.

  2. 2

    Apply during the posted filing hours

    File online Monday–Friday 6:30 a.m.–11 p.m. or weekends/holidays 9 a.m.–11 p.m. Hawaii time — once submitted, answers can't be changed, so double-check everything first.

  3. 3

    Provide 18 months of work history

    List each employer's name, address and phone number, your dates of employment, and the reason you separated.

  4. 4

    File a weekly or biweekly claim certification

    Log in, choose Claim Certification, and file within 7 days of the week (or two weeks) ending — biweekly filers must submit each week separately or risk losing both weeks' pay.

  5. 5

    Reopen your claim if you lapse

    Miss two or more weeks in a row and you'll need to select Additional Claim or Reopen Claim to start receiving benefits again.

  6. 6

    Watch for identity and document requests

    Claimants can now upload required documents directly through the online portal instead of mailing or visiting an office in person.

File Your Claim

File Online ☎ (808) 762-5752

Verified against the official Hawaii unemployment agency site. View source

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