How to File for Unemployment in Arizona

Arizona's Department of Economic Security runs unemployment claims through its CACTUS online portal, and applicants must clear an ID.me identity check to prevent stolen-identity claims. A notable local detail: Arizona still offers a paper mail-in application (in English and Spanish) as a backup for people who can't file online.

Updated July 2026

What You'll Need

✓ Social Security number ✓ Driver's license or state-issued ID number ✓ County of residence and mailing address ✓ Employer names, addresses, and phone numbers for the last 18 months ✓ Alien Registration Number, if applicable ✓ DD214, SF8, or SF50 if recently military or federal employee
  1. 1

    Collect your paperwork before you start

    Have your Social Security number, driver's license or state ID number, county of residence, and full employer history for the last 18 months (names, addresses, phone numbers, last day worked, and any severance or vacation payout).

  2. 2

    Apply through the CACTUS portal

    File anytime at uibenefits.az.gov; ARIZONA@WORK offices also offer free computer access if you don't have your own.

  3. 3

    Verify your identity with ID.me

    DES requires ID.me identity verification to confirm you're the real claimant and not someone using stolen information, so be ready to complete this step as part of, or shortly after, your application.

  4. 4

    Watch for your Monetary Determination and UI Guide

    About a week after filing, DES sends you the Guide to Arizona UI Benefits and your Monetary Determination letter by your chosen communication method.

  5. 5

    Attend your RESEA appointment if scheduled

    Many claimants are scheduled for a virtual Reemployment Services and Eligibility Assessment appointment, which is a required part of maintaining eligibility.

  6. 6

    File weekly claims for payment

    Certify weekly through the CACTUS portal to keep benefits flowing; direct deposit is available, or you'll receive a Comerica Electronic Payment Card.

Verified against the official Arizona unemployment agency site. View source

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