How to File for Unemployment in Arizona
Arizona's Department of Economic Security runs unemployment claims through its CACTUS online portal, and applicants must clear an ID.me identity check to prevent stolen-identity claims. A notable local detail: Arizona still offers a paper mail-in application (in English and Spanish) as a backup for people who can't file online.
Updated July 2026
What You'll Need
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1
Collect your paperwork before you start
Have your Social Security number, driver's license or state ID number, county of residence, and full employer history for the last 18 months (names, addresses, phone numbers, last day worked, and any severance or vacation payout).
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2
Apply through the CACTUS portal
File anytime at uibenefits.az.gov; ARIZONA@WORK offices also offer free computer access if you don't have your own.
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3
Verify your identity with ID.me
DES requires ID.me identity verification to confirm you're the real claimant and not someone using stolen information, so be ready to complete this step as part of, or shortly after, your application.
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4
Watch for your Monetary Determination and UI Guide
About a week after filing, DES sends you the Guide to Arizona UI Benefits and your Monetary Determination letter by your chosen communication method.
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5
Attend your RESEA appointment if scheduled
Many claimants are scheduled for a virtual Reemployment Services and Eligibility Assessment appointment, which is a required part of maintaining eligibility.
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6
File weekly claims for payment
Certify weekly through the CACTUS portal to keep benefits flowing; direct deposit is available, or you'll receive a Comerica Electronic Payment Card.
File Your Claim
Verified against the official Arizona unemployment agency site. View source
Find an unemployment office in Arizona →